Treatment Referrals

Often times a client will come for an assessment and will need to be referred out of Lifeway to a higher level of care. When the plan is to return to Lifeway upon discharge from the treatment facility, communication and coordination with the client, family and facility treatment team throughout the course of treatment is imperative.

When a client is in an inpatient or residential setting it provides a perfect opportunity for the family members and significant others to begin their treatment. If the illness in the family system is not addressed, when the client returns from inpatient treatment any progress made will rapidly be undone. Getting the family connected with APG meetings, a facilitator, parent coordinator, and an alumni family is key.

An inpatient admission also provides the opportunity for rapport building between the client and the Lifeway staff. Open communication with the clinicians at the treating facility, visits with the client, and participation in discharge planning meetings are key to making that happen. Below is a sample flow that includes timeframes for contacts when a client is referred to another facility for treatment. (i.e. detox, residential, or inpatient, when the plan is for the client to return to Lifeway upon discharge.)

  1. Staff member facilitating the referral out/transfer will immediately obtain a release of information for the facility the client is being referred to as well as releases for any other involved parties including: family, parents, significant others, outpatient therapist, psychiatrist, probation/parole officer, etc.
  2. Staff member that is facilitating the referral out/transfer will determine which staff member will be assigned to follow up with the facility, client, and family during their treatment at that facility.
  3. The assigned staff member will coordinate with Parent Program Coordinator to assign an Alumni family to the family/parents/significant others of the client within 48 hours of client admission to the referred facility.
  4. The assigned staff member will reach out to the referred facility within 48 hours of client admission to that program.
  5. The staff member will coordinate with the counselor, therapist, and/or doctor to arrange the following:
    1. Visits with the client while they are at the facility by the assigned staff member
    2. Discharge Planning session with the client, facility therapist and family at least one time during the client’s stay in the program
  6. Staff member will make contact with parents/family/significant others within 48 hours of client admission to facility and will arrange at least one family session (if appropriate) to help support and educate family about Lifeway APG within 7 days of client admission to program and no later than 1 week prior to client DC.

If you believe your child may be in need of a higher level of care, give us a call at (877) 270-6753 and we’ll walk through the process with you every step of the way.

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